The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

You Have to Collect the Dots Before You Join Them

6 March, 2012 by James Lawther 3 Comments

To innovate you need insight

You need to know stuff, how things work, how people think, what makes the world tick

As you collect ideas, concepts, thoughts, insights in your head then gradually connections will start to form, you will start to see new possibilities and create new things, you will innovate

A precursor to innovation is insight

Most organisations aren’t very good at gaining insight.

Let me give you an example:

Imagine an organisation is interested in speed (most organisations are), the speed at which they can launch software, or deliver products or treat patients.  Speed is fairly important in business

To innovate and create speed they need to gain new insights, get some new ideas.  How do they do that?

  • They read the Harvard Business Review
  • They buy a book on Lean or Agile techniques
  • They employ some consultants

Then they know plenty, then they can innovate, then is the time to act… or so most organisations think… and that is when they stop their quest for insight…

But what if you could take your insight gathering just a little further?  Who else knows about speed?

  • You could visit a news room, the BBC turn-around new stories every day, that’s fast
  • You could have a chat with Hans Kammerlander, he is in the record books as the fastest man to climb Mount Everest
  • You could visit a Formula One team, they could show you something about speed
  • Or how about looking at the Hadron Collider, they are busy sending protons under the alps at approaching the speed of light

I don’t know what you would learn about speed if you talked to any or all of these guys, but I do know you would learn something

And you will have far far more insight than most organisations ever dream of, they thought they had learnt everything when they employed the consultants

You have to collect the dots first and then…

you have to trust that the dots will somehow connect in your future ~ Steve Jobs

Insight is all about collecting the dots

Read another opinion

Image by whitney waller

Filed Under: Blog, Process Improvement Tagged With: innovation, insight

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. maz iqbal says

    7 March, 2012 at 8:39 am

    HEllo James
    I thoroughly enjoyed reading this post and got great value out of it. Thanks for writing it. I also tweeted it so hopefully more people will get value out of your work here.

    Maz

    Reply
    • James Lawther says

      7 March, 2012 at 6:37 pm

      Thank you Maz, glad you liked it

      Reply
  2. Adrian Swinscoe says

    13 March, 2012 at 10:35 am

    Hi James,
    Not sure I agree with the speed bit. I agree that most companies are interested in it but for the wrong reasons.

    Makes me think of the saying: “More haste, less speed”

    Adrian

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Fish Bone Diagrams – Helpful or Not?

  • Should You Punish Mistakes?

  • Glory Lasts Forever

  • Regression to The Mean

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in