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Reverend Metal Mickey

12 May, 2010 by James Lawther Leave a Comment

A Japanese couple tied the knot last week.  Unusually though the ceremony was carried out by a robot.

Which all goes to show that you can have as much angst as you like about internet self service and interactive telephony, (does it really provide the same level of service as a human?)  But some people actually like talking to computers.

Provided of course they work.

Which begs the question: how legally robust is a wedding presided over by Metal Mickey?

Filed Under: Blog, Process Improvement Tagged With: automation, capability, information technology, interactive voice response, video

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

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