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What Did you Learn?

25 July, 2014 by James Lawther 7 Comments

My daughter (11) has developed another irritating habit.

Whenever you say something to her she replies “I know”

  • Your sister needs help. — “I know”
  • We are late for school — “I know”
  • E = MC squared — “I know”
  • The cat is on fire — “I know”

Of course I explode. How can you possibly learn anything new if you think you know it all already?

Poor girl.  Having me for a father.  Mind you, you should have met my Dad.

It gets worse as you get older

Being older doesn’t necessarily make you wiser, it just means that you have seen more.

Our natural inclination is to try to make sense of what we see today by matching it with what we saw yesterday, always reinforcing our beliefs, but rarely challenging them.

I know, I know, I know…

It is called confirmation bias.

But sometimes you really do learn something new

Let me give you an example…

In my last post I wrote “there is no I in team“.

I was wrong. Thanks to Annette Franz for the enlightenment (proof below).

Now the killer question

Did I really learn something new?  Or just reinforce my prejudices?

Mind you, it did make me laugh.

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The i in team

Read another opinion

Image by Annette Franz

Filed Under: Blog, Operations Analysis Tagged With: assumptions, beliefs, human nature, learning

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. Annette Franz says

    26 July, 2014 at 4:18 am

    James,

    Thanks for the mention. Glad it made you laugh. :-)

    Being the mom of two boys, I wonder about the stock “I know” answer, too. Do they really know? Or is it a way to brush me off so I’ll go away because they don’t want to hear it? Or a little of both?

    Annette :-)

    Reply
    • James Lawther says

      2 August, 2014 at 9:50 am

      Definitely a brush off, it is a world wide phenomenon

      Reply
  2. Adrian Swinscoe says

    27 July, 2014 at 9:24 am

    Hi James, Annette,
    Thanks for the picture….brilliant and made me laugh too. But, so true.

    Adrian

    Reply
  3. Chris Lee says

    27 July, 2014 at 5:19 pm

    And of course there’s ‘me’ in team!

    Chris

    Reply
    • James Lawther says

      2 August, 2014 at 9:51 am

      I hope that is the exception to the rule Chris

      Reply
  4. John Hunter says

    31 July, 2014 at 3:56 am

    My preferred countermeasure to the “I know” is to ask a question.

    http://engineering.curiouscatblog.net/2006/11/17/illusion-of-explanatory-depth/

    Often attempts to encourage kids along takes more energy and especially if we are wiped out by work taking more energy to engage kids and help them discover cool knew things is hard.

    A strategy for kids, or executives, is to have them predict and explain their prediction and then see what actually happens. After events it is easy to say “I knew” that would happen. Predicting before they happen is often not as easy.

    http://management.curiouscatblog.net/2005/07/14/management-is-prediction/

    Reply
    • James Lawther says

      2 August, 2014 at 9:52 am

      Thanks for the links John, a helpful strategy

      Reply

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