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Sheet Music

22 February, 2010 by James Lawther Leave a Comment

My daughter has just started music lessons.  She is so keen and enthusiastic it is hard not to like the god awful noise that she makes. I had to go to a classical music shop to buy her a special CD to listen to as part of her studies.  As I walked through the shop […]

Filed Under: Blog, Operations Analysis Tagged With: customer focus, poor service, revenue generation, xylophone

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