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Centre of Excellence or Management Folly?

28 July, 2019 by James Lawther Leave a Comment

The centre of excellence How many times have you heard the claim “We are building a centre of excellence”? Or, even more triumphant, “We are a centre of excellence!” It is great management speak. It shows strategic drive and direction. Every thrusting young manager wants a centre of excellence, why wouldn’t they? There are a […]

Filed Under: Blog, Process Improvement Tagged With: cheap and nasty, collaboration, cost saving, human nature, organisation, point optimisation, silo management, systems thinking, targets, world class

So You Want to be World-Class?

26 March, 2013 by James Lawther 5 Comments

World Class

Lots of organisations claim to excel They are: World class at “this” Have centres of excellence in “that” Apply best practice in “the other” I wouldn’t mind betting that yours claims it is the best in the world at something. Are they really all that good or is it simply corporate conceit? What does it take to become […]

Filed Under: Blog, Process Improvement Tagged With: focus, motivation, objective setting, purpose, world class

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