Management is full of solutions… There is always another management solution. Something that we must invest in. Over the past 20 years or so the solutions I have seen include: Analytics Big Data Big Scale Value Analysis Customer Journey Mapping Customer Relationship Management Customer Satisfaction Measurement Business Process Re-engineering Business Process Outsourcing Near Shoring Off […]
Solutioneering
solutioneering: səˈluːʃ(ə)nɪərɪŋ/ noun attempting to solve a problem or deal with a difficult situation without understanding it the branch of management concerned with embedding the latest management thinking as fast as possible a mechanism of creating activity that gives the appearance of progress without developing forward motion a field of study concerned with characterising a problem by […]