The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Management Experiments and Idle Gits

26 June, 2018 by James Lawther 4 Comments

homeworker

A glamorous life The company I work for has offices in: Cambridgeshire Essex Greater Manchester Merseyside Sussex Tyne and Wear Yorkshire As an ops guy I get to visit them all.  If I am lucky I get invited to London to talk strategy as well.  I spend my life on a train.  Being part of […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, results only work environment, test and learn

Should you go to Work in Your Slippers?

4 December, 2012 by James Lawther 7 Comments

Results only work environment

How would it be if you could come and go at work just as you pleased?  If nobody checked your hours, if you didn’t have to attend meetings and if the only stick you were measured by was the results you achieved? If you believe the articles the American retailer Best Buy has created that […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, best practice, employee performance measures, empowerment, objective setting, office productivity, performance management, results only work environment, trust, wasted motion

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Regression to The Mean

  • Glory Lasts Forever

  • Fish Bone Diagrams – Helpful or Not?

  • Brilliance Alone Won’t Take You Far

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in