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Organisational Mechanics

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Cauliflower for Brains

9 August, 2018 by James Lawther Leave a Comment

Your brain is finite. Your brain is roughly the same size, shape and weight as a cauliflower. There the similarities end. Your brain is — I hope — physiologically more sophisticated than your average brassica. Some people’s brains, like cauliflowers, are bigger and better developed than others. But everybody’s brain, no mater how big or […]

Filed Under: Blog, Process Improvement Tagged With: collaboration, colleagues, communication, ignorance, knowledge management, learning, memory, teamwork

Top Secret Information

8 August, 2014 by James Lawther 6 Comments

Top Secret Information

Knowledge is power We talk a lot about big data; it is the new thing, the magic bullet that will solve all your organisational woes. No matter what your problem… the solution is in the data. This is the information age. We are knowledge workers and knowledge is power. Data is an asset, we should […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, big data, information technology, knowledge management

Why Reinvent the Wheel?

28 April, 2014 by James Lawther 5 Comments

Somebody has had your problem before Sometimes we get stuck, sometimes we need to know… How to be a better manager? How to estimate? What should we do about our H.R. policies? Is there a good restaurant in Mansfield? If you don’t know what to do next, rest assured, somebody has had the problem before. […]

Filed Under: Blog, Operations Analysis Tagged With: data is not information, knowledge management, nothing new under the sun

When Will You Die Daddy?

12 February, 2013 by James Lawther 2 Comments

Learning and Development

A charming question asked me by my 4-year-old daughter this weekend.   I didn’t know the answer so I had a search in line for some statistics. In Ancient Rome life expectancy at birth was 28 years old.  If you made it through your first 15 years (avoiding all the horrific causes of child mortality) you […]

Filed Under: Blog, Employee Engagement Tagged With: information technology, knowledge management, learning, test and learn, training, video

Hot Chocolate Tastes Better in an Orange Mug

22 January, 2013 by James Lawther 9 Comments

Starbucks Hot Chocolate

That is not a random provocative statement (though I am guilty of those on occasion) it is a scientifically proven fact.  Charles Spence, of the University of Oxford and Betina Piqueras-Fiszman from the Polytechnic University of Valencia have statistically validated it. They served a group of people the same hot chocolate in white mugs, cream […]

Filed Under: Blog, Operations Analysis Tagged With: continuous improvement, customer behaviour, knowledge management, wasted intellect

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