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Learning From the Boy Who Cried Wolf

10 February, 2020 by James Lawther 2 Comments

False positive and false negative Lots of us are paid to make decisions: Maybe you decide how to treat a patient Maybe you decide if a prisoner is guilty Maybe you decide how much soup to prepare Maybe you decide if a payment is fraudulent Maybe, maybe, maybe. There are plenty of decisions to be […]

Filed Under: Blog, Operations Analysis Tagged With: data is not information, decisions, false positive and negative, risk assessment

Decisions, Information and the Perfect Organisation

24 February, 2019 by James Lawther 4 Comments

sugar coating

Flawless Decision Making We believe in the perfect organisation. It works a little bit like this: There is a charismatic, wise and intelligent leader, who makes all the crucial decisions. A clear hierarchy supports the leader, with defined roles and responsibilities. Data passes up through that hierarchy, providing the leaders with perfect information. Everybody acts with […]

Filed Under: Blog, Operations Analysis Tagged With: communication, decisions, management style

I Feel the Need, the Need for Speed

2 October, 2018 by James Lawther Leave a Comment

How to win a war Historically there have been two ways to win a battle: Recruit a bigger army Build more powerful weapons They were the only variables that mattered.  Size and Power.  The number of soldiers you had and the calibre of their guns pretty much determined if you would win.  Conflicts were wars […]

Filed Under: Blog, Process Improvement Tagged With: analysis paralysis, command and control, decisions, empowerment, John Boyd, OODA Loop, purpose

Let’s Try It and See

29 February, 2016 by Wally Bock 6 Comments

Test and learn I love hanging around musicians.  I love their energy and perspectives that are different from mine. That’s why I was hanging out in a music studio on a fine summer day a few years ago while a recording session was underway. The band had been going for an hour or so when […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: decisions, innovation, test and learn

Estimates and Anchors

23 January, 2014 by James Lawther 13 Comments

Nottingham Riviera

Sometimes you will be asked a question and you won’t know the answer… How many customers will call? How many products will you sell? How much will the project cost? Sometimes you have to start with an estimate. How do we estimate? Let me explain with a question: how many people live in my home […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: anchoring, assumptions, decisions, estimation

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