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Jargon du Jour

12 April, 2010 by James Lawther 2 Comments

I love management jargon.  I found this today and believe me, you need one: “an oobeya room” An oobeya room is a large room specifically set up to run a project from.  As you enter the room it contains: 1.  The objective 2.  A representation of the expected output (a graphic or model so everybody […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, jargon, oobeya room

This is Mine that is Yours

12 April, 2010 by James Lawther 1 Comment

We decide how we spend money in three areas: 1.  Purchasing:  which materials we buy. 2.  Specification:  what product or service we offer. 3.  Efficiency:  how well we convert raw materials into finished goods. These activities are controlled by the Purchasing, Brand Development and Operations departments.  They have the ability to make changes that will […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, constraints, cost saving, marketing, measurement, reinforcing behaviour, silo management, tampering

The Mother of Protracted PowerPoints

12 April, 2010 by James Lawther Leave a Comment

Peter Bregman writes an interesting post in the HBR blog about wasted time in large organisation. He points out that employees of large organisations spend hours and hours with “unnecessary meetings, unimportant emails, and protracted PowerPoints”. He suggests a three question test to guide us on whether or not we should become involved: 1.  Am […]

Filed Under: Blog, Process Improvement Tagged With: being too helpful, clarity, cost saving, purpose, root cause analysis, waste

Discipline

12 April, 2010 by James Lawther Leave a Comment

I was given a book to read, “The Discipline of Market Leaders“. I am sure you have heard about it.  The authors state that there are three key strategies you can take in any market: 1.  Operational Excellence “deliver a combination of quality, price, and ease of purchase that no one else in their market […]

Filed Under: Blog, Process Improvement Tagged With: clarity, customer intimacy, marketing, operational excellence, product leadership, purpose

Emotional Sub-Optimisation

1 April, 2010 by James Lawther Leave a Comment

I received a flyer from an organic food company.  One of their selling points is that they keep packaging to a minimum.  Sounds sensible.  Less waste in the environment. When you look into it though it isn’t quite that easy.  According to the Advisory Committee on Packaging:–  1.5 grams of plastic extends the shelf life […]

Filed Under: Blog, Operations Analysis Tagged With: clarity, communication, measurement, political will, silo management, waste

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