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Focus

12 April, 2010 by James Lawther Leave a Comment

If you want to be good at something you need to focus, that is obvious.  But how much of a difference does it make?  Take the Aravind eye hospital in India. It was founded in 1976 by Dr Govindappa Venkataswamy.  He had one aim, “to eradicate needless blindness”. In 2009 it treated 2.75 million patients […]

Filed Under: Blog, Process Improvement Tagged With: Aravind Eye Hospital, clarity, good service, purpose

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