We are getting grief at work, we aren’t dispatching van drivers quickly enough. (The first bit of that statement is true, we are always getting grief at work, the second bit is made up to protect the innocent, but you will get the point). My boss is jumping up and down about our dispatch rate […]
Rearranging the Deck Chairs
There is an old adage that form follows function. In his book “The Leader’s Handbook: Making Things Happen, Getting Things Done” (which is great and you should buy it) Peter Scholtes builds on that idea. He shows how the different parts of an organisation interact, one level following and supporting the next: One level follows […]
Gordon Ramsay, Darcey Bussell and Your Next Re-Org
When we are faced with a problem, maybe a new competitor, a cost challenge, a product launch or simply a new job, we marshal our forces to deal with it. We reform our departments Shuffle our management teams Hire the right talent Politely ask those who aren’t performing to the standard we expect to leave. […]
The Childish Games Managers Play
There is a game called Chinese Whispers, I am sure you have played it. All you do is line a group of people up and ask them to whisper a message from one to another along the chain. Each time it is repeated the message morphs; progressively degrading the further it gets from its source. […]
When Will You Die Daddy?
A charming question asked me by my 4-year-old daughter this weekend. I didn’t know the answer so I had a search in line for some statistics. In Ancient Rome life expectancy at birth was 28 years old. If you made it through your first 15 years (avoiding all the horrific causes of child mortality) you […]
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