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Are Your Team High Performers or Losers?

11 May, 2013 by James Lawther 4 Comments

Pygmalion effect

What do you think of the team you manage?  Are they the crème de la crème or a shower of … Is that a rather harsh question?  Perhaps, but the answer may well have a lot more to do with you than with them. Why do some people do better than others? In 1968 Rosenthal and […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, employee performance measures, management style, pygmalion effect, reinforcing behaviour, Robert Rosenthal

Does Money Motivate Employees?

6 May, 2013 by James Lawther 10 Comments

Does Money Motivate Employees?

Money, Motivation and Monkeys We have all heard that “money doesn’t motivate”.  I’m not sure I totally agree.  If you can’t afford your weekly food bill then I suspect that making money comes high on your list, but I guess we pass that point fairly quickly. What I do believe is true though is that money can de-motivate. […]

Filed Under: Blog, Employee Engagement Tagged With: cheating, Daniel Pink, human nature, motivation, video

Slow and Steady Wins the Race

4 May, 2013 by Antonio Ferraro 4 Comments

Tortoise

This is a guest post by Antonio Ferraro Everybody wants quick wins and big results Most people want to make quick and easy changes that yield big results. Who doesn’t want something quicker, easier, and cheaper? We are no longer satisfied with mediocre results. Not that long ago we were content with dial-up internet. Dial-up […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, waste

What Did You Learn at School Today?

30 April, 2013 by James Lawther 1 Comment

1970's school children

Education is important; nobody would disagree with that.  It is a sensible use of our taxes. But if we are spending all that money on education, it is also sensible to make sure it isn’t going to waste, it is sensible to make sure we are getting the best from your school system and teachers. […]

Filed Under: Blog, Process Improvement Tagged With: auditors, blame, cheating, quality control, systems thinking

Serious Business

27 April, 2013 by James Lawther 8 Comments

Serious Business

I travel to London on the train more regularly than is pleasant At the end of each journey a steward passes through the carriages with a big plastic bag, collecting the rubbish.  They never look too enamored with their job. This morning the steward entered the carriage and announced with a flourish: Any rubbish Laptops iPads Mobile […]

Filed Under: Blog, Employee Engagement Tagged With: compliance, conformity, East Midlands Trains

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