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Prove Me Wrong!

15 August, 2016 by James Lawther 1 Comment

Patterns in numbers

Confirmation bias A scientist has asked you to take part in a test.  It is a simple test, all you have to do is work out a pattern of numbers. He gives you three numbers to start with and then asks you to give him another set of three numbers.  In return he will let you […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, beliefs, confirmation bias, human nature, learning, test and learn

Justice Isn’t All That It Seems

31 July, 2016 by James Lawther 3 Comments

Judges

Things don’t always work the way they should Take the judicial system as an example. We hope that judges are always fair and impartial.  That they apply the logic of the law in an even-handed way.  After all, justice is blind.  But if you wanted to challenge this assumption you could probably drive a cart […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, gemba

Sex and Soap Powder, Trial and Error

4 July, 2016 by James Lawther 4 Comments

An interesting story: Steve Jones is a geneticist, a well-known one, if you move in those circles.  He tells an interesting story about failure.  You can skip my version and watch it below if you wish. The problem There is a soap powder factory near Liverpool.  It makes Persil and Surf and things like that. In […]

Filed Under: Blog, Operations Analysis Tagged With: culture, evolution, innovation, learning, test and learn

Pride and Ignorance

29 June, 2016 by James Lawther 5 Comments

Scurvy isn’t nice If you are unfortunate enough to contract it you will start to feel tired. Then you will develop spots on your skin and your gums will turn spongy. A week or so later you will start to bleed from your mucous membranes and your skin will turn yellow.  Eventually sufferers develop open […]

Filed Under: Blog, Process Improvement Tagged With: command and control, gemba, group think, human nature, ignorance, innovation, no substitute for experience, nothing new under the sun, political will

The Burden

19 June, 2016 by James Lawther 7 Comments

We all carry a mental burden A burden of things we worry about: We worry about our pension We worry about where we are going to get lunch from We worry about buying a present for our mother’s birthday We worry about our next performance appraisal We worry about.. I think you get the gist… […]

Filed Under: Blog, Employee Engagement Tagged With: culture, employee recognition, workplace conditions

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