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How to be More Innovative

22 May, 2014 by James Lawther 4 Comments

3 creative people… Charles Dickens Charles Darwin David Hockney What have they got in common?  What was the source of their creativity?  What sparked their innovative streak? 1. Charles Darwin Before he wrote the origin of species and created his theory of evolution, Charles Darwin travelled widely and looked at the world.  Most notably he visited […]

Filed Under: Blog, Operations Analysis Tagged With: back to the floor, innovation, management by wandering around, video

Where are you Going? Will you get There?

18 May, 2014 by James Lawther 3 Comments

The greatest show in the world The Cirque du Soleil is arguably the greatest circus in the world. The reviews are outstanding: So scarily brave that I wanted to watch through my fingers ~ The Independent The abstract eroticism of this act alone is worth the price of admission ~ The Express Inhuman perfection ~ The Guardian […]

Filed Under: Blog, Process Improvement Tagged With: momentum, purpose, service design, strategy, video

PowerPoint, Smoke and Mirrors

16 May, 2014 by James Lawther 4 Comments

Very Bad Presentation

A very important presentation I attended a power meeting yesterday.  Lots of highly paid consultants in blue suits and incredibly shiny shoes came to tell us where we are going wrong. I sat there for an hour, looking at the screen. Slide after slide after slide passed me by. They were very impressive slides The technique […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: clarity, data presentation, presentations, video

There Are 2 Types of Manager in the World, Which Are You?

11 May, 2014 by James Lawther 6 Comments

Henry Ford

Here is a great quote… Whether you think you can, or you think you can’t – you’re right  ~ Henry Ford I’m going to adapt it… Whether you think they’re X, or you think they’re Y – you’re right ~ James Lawther Feel free to tweet that quote, it will do wonders for my ego, though […]

Filed Under: Blog, Employee Engagement Tagged With: Douglas McGregor, management style, pygmalion effect, theory X and theory Y

How a Morning Croissant can Improve Your Career

7 May, 2014 by James Lawther 6 Comments

Boulanger

The lucky baker I love holidaying in France.  One of my guilty pleasures is the boulangerie or baker’s shop.  It is not that I am a pig — though I have been known to knock back more than my fair share of croissants — the thing that I love is the shop itself, the window display, […]

Filed Under: Blog, Employee Engagement Tagged With: competence, good service, pride in the job, purpose, self belief

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