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What is Sample Bias?

5 January, 2015 by James Lawther 12 Comments

visual analysis

There are some jobs you really wouldn’t want… Perhaps the most dangerous in history was to be a crew member of a World War II bomber (I don’t suppose it matters which side). You shouldn’t believe everything you read on the internet, but according to some of the more reliable sources, during World War II: Over […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: assumptions, aviation, data is not information, pareto principle, sample bias, six sigma, video, visual management, World War 2

Christmas Measures

28 December, 2014 by James Lawther 4 Comments

Christmas Bicycle

Father Christmas had a problem… His planning elves had confirmed it. It was mid October and it was looking increasingly unlikely that he would get all the presents wrapped by Christmas. His management information team endorsed their view. His key measure – Presents Wrapped per Elf per Hour (PWEH) was well awry. There were reasons […]

Filed Under: Blog, Operations Analysis Tagged With: employee performance measures, Goodhart's law, targets

Trust and Paperwork

21 December, 2014 by James Lawther 7 Comments

paper chain

Imagine you make bicycles for a living You have a supplier who provides you with all the bike chains you use. Every week, without fail you get a shipment of chains into your factory and every month you pay for them. How do you pay for your chains? Method 1. The three-way match: Employ somebody to match up: […]

Filed Under: Blog, Process Improvement Tagged With: bureaucracy, supply chain, trust, waste

Self Limiting Beliefs

13 December, 2014 by James Lawther 7 Comments

Steve Prefontaine 4 minute mile

What do you believe? Here is an interesting little sports story for you… At the start of 1954 the world record for running a mile was held by Gunder Hägg.  He ran it in 4 minutes 1.4 seconds in 1945 and his record had stood for 9 years. It was widely believed that it was impossible for a […]

Filed Under: Blog, Process Improvement Tagged With: assumptions, Roger Banister, self belief

The Productivity Equation

7 December, 2014 by James Lawther 4 Comments

We all want more productivity… The world abounds with productivity experts of one sort or another: Outsource this Streamline that Squeeze the other We obsess about reducing our cost base. Taking out heads and slashing expense. But we are missing a trick? How do you define productivity? Using a little advanced algebra (if I say so myself), […]

Filed Under: Blog, Process Improvement Tagged With: cost saving, office productivity, video

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