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“Group Think” is no Laughing Matter

9 January, 2013 by James Lawther 4 Comments

In the 1970’s the psychologist Irving Janis coined the term “group think” to explain why group pressure results in poor decisions, or, as he explained it, why groups show: A deterioration of mental efficiency, reality testing, and moral judgement That is a little more erudite than the way I would put it, but the phrase […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, colleagues, Dilbert, effective meetings, group think, human nature, sacred cows, stereotype, teamwork, what don't you see

Regression to The Mean

5 January, 2013 by James Lawther 16 Comments

Is the Stick Mightier Than the Carrot? Psychologists will tell you that carrots are a far more productive strategy than sticks.  You might think this is a blindingly obvious statement, but the facts don’t always support it.  Sometimes the psychologists are proven wrong, often by a case of “regression to the mean”. That is exactly […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: assumptions, aviation, capability, incentives, management style, motivation, regression to the mean, variation

The World’s Worst Christmas Present

31 December, 2012 by James Lawther 7 Comments

Free Gift

Every year I visit the charity shop and off load all the misguided Christmas presents I’ve been given. I don’t wish to seem ungrateful, but the socks my Aunt sent me with individually knitted toes are at best uncomfortable and at worst a crime against style (possibly even humanity).  They have to go.  And as […]

Filed Under: Blog, Wild Cards Tagged With: Christmas, free gifts, marketing, trust

How do you Motivate an Elf?

22 December, 2012 by James Lawther 3 Comments

Unhappy Elf

Things are getting a bit tight. It is the 22nd of December and Father Christmas and his bunch of elves are not on top of the situation. They are not even close. They have the backlog to end all backlogs: Wishes have not been processed Presents have not been made Wrapping is at a stand […]

Filed Under: Blog, Employee Engagement Tagged With: Christmas, incentives, motivation

What can a Cherokee Indian Teach you About Management?

18 December, 2012 by James Lawther 9 Comments

The Cherokee Indians of North America have long believed that success relies on three things: Purpose: clarity over the task you want to complete and the tenacity to stick with it. Ability: the skills and methods to allow you to complete that task. Integrity: a task that lines up with your own beliefs and values, […]

Filed Under: Blog, Employee Engagement Tagged With: capability, Dilbert, integrity, nothing new under the sun, purpose

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