Words are powerful things; they can engage, they can sting, they can excite and they can bore. The impact words have on people is amazing, even every-day words provoke a gut reaction. Try these two definitions for size: Self-centred ~ chiefly concerned with one’s own interest Altruistic ~ disregarding one’s own welfare over that of […]
How to Miss the Point
A tragedy On the 14th December 2012 in Newtown Connecticut, Adam Lanza shot and killed his mother. He then drove to Sandy Hook Elementary School where he murdered twenty-six children and six adults. Finally he committed suicide by shooting himself in the head. Twenty-eight senseless deaths. Wikipedia describes the what happened that day. It was […]
Hot Chocolate Tastes Better in an Orange Mug
That is not a random provocative statement (though I am guilty of those on occasion) it is a scientifically proven fact. Charles Spence, of the University of Oxford and Betina Piqueras-Fiszman from the Polytechnic University of Valencia have statistically validated it. They served a group of people the same hot chocolate in white mugs, cream […]
Are Your Neighbours Spying On You?
W Edwards Deming is often quoted as saying: “In god we trust, all others must bring data”. His point was that if you want to improve an operation; hunches, beliefs and superstitions just won’t cut it. You need to have the data that shows what is really going on. No data, no improvement. Unfortunately the […]
Quality Control Doesn’t Work (and how to fix it)
Here is a bold statement, “inspection doesn’t work“; (literally bold). Yet every organisation I have ever worked for uses and pays for quality controllers. They can’t all be wrong can they? What makes me think I am so right? Maybe, if you read this I will convince you: The shadow illusion. Or perhaps this: Fooling […]
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