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Jack of All Trades Master of Non

15 January, 2017 by James Lawther 2 Comments

Identical People

What makes a successful scientist? In the 1950’s, Bernice T. Eiduson started to wonder why some scientists had a greater impact than others.  Some scientists produce insight after insight, racking up papers and prizes.  Whilst others just plod along and never account for much. What makes some scientists more innovative than others? To find out, she picked a […]

Filed Under: Blog, Wild Cards Tagged With: diversity, group think, innovation, twenty percent time

The Clear Desk Policy

18 December, 2016 by James Lawther 6 Comments

Lean Office

Busting management myths I love social psychology, it fascinates me.  I particularly like experiments.  It is one thing to put forward a theory about why people behave the way that they do; it is another thing altogether to prove it with some data. Let me give you an example, how should you set up an office? […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, command and control, empowerment, five s, management style, office productivity

A World Without Objectives

8 December, 2016 by James Lawther 2 Comments

Marionette

Objectives: could we manage without them? How would we cope?  The guys in H.R. would throw up their hands in horror. We couldn’t rate our staff. Pay for performance would flounder. Annual appraisals would become a farce. We wouldn’t know what we were doing. How could we manage our businesses? But how do we manage with objectives? They just get […]

Filed Under: Blog, Employee Engagement Tagged With: collaboration, command and control, human nature, objective setting, reinforcing behaviour, trust

The Solution to Everything

28 November, 2016 by James Lawther 6 Comments

Hammer

Management is full of solutions… There is always another management solution.  Something that we must invest in.  Over the past 20 years or so the solutions I have seen include: Analytics Big Data Big Scale Value Analysis Customer Journey Mapping Customer Relationship Management Customer Satisfaction Measurement Business Process Re-engineering Business Process Outsourcing Near Shoring Off […]

Filed Under: Blog, Process Improvement Tagged With: problem solving, purpose, solutioneering

Did You Know That…

20 November, 2016 by James Lawther 4 Comments

Dunce

Knowledge is interesting You can classify it into 4 categories.  It all depends on what you know and what you think you know. A diagram might make that a little clearer: There is stuff you know you know I know I know the way to my front door.  This is a safe place to be. There is […]

Filed Under: Blog, Operations Analysis Tagged With: human nature, ignorance, no substitute for experience, self belief

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