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Organisational Mechanics

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Scapegoating and the Black Magic of Work Creation

5 March, 2018 by James Lawther 4 Comments

Scapegoat

An imaginary tale… Picture a high pressure environment.  Resources are stretched and the work keeps on coming. Jobs are routinely prioritised so that staff can focus on what is important. That isn’t an uncommon scenario, maybe it is ringing bells, so let me make it a little more dramatic by upping the stakes. Imagine it was […]

Filed Under: Blog, Employee Engagement Tagged With: blame, bureaucracy, fear and anxiety, mitigating demand, office productivity, over-processing

A World Class Ego

26 February, 2018 by James Lawther 2 Comments

Ego

ego ˈiːɡəʊ,ˈɛːɡəʊ/ noun: a person’s sense of self-esteem or self-importance. “he needed a boost to his ego” Synonyms: self-worth, self-respect, self-conceit, self-image, self-confidence, amour propre We all have egos But the ego of a corporate manager is stronger than most. Beyond a point we don’t work for the money. Power and status drive us. We even […]

Filed Under: Blog, Employee Engagement Tagged With: blame, command and control, human nature, leadership, management style

The H.R. Hammer

13 February, 2018 by James Lawther 2 Comments

Performance Management

My brother is nothing like me Before I start this post I should point out that my brother and I live in very different worlds: He works for a F.T.S.E. 100 bank (not an insurer) He works in Canary Wharf (not the City) He works in I.T. (not operations) He is going bald (see picture […]

Filed Under: Blog, Employee Engagement Tagged With: blame, collaboration, performance management

Specialists Kill Innovation

7 February, 2018 by James Lawther 1 Comment

The Odd One Out

Organisations want innovation I’m not sure that statement is strictly true. Organisations say they want innovation, but the status quo is a very comfortable, unthreatening place to be. Organisations need innovation Maybe that is more realistic. If you don’t evolve and adapt whilst those around you are, then you are unlikely to survive. Innovation comes […]

Filed Under: Blog, Wild Cards Tagged With: beliefs, command and control, innovation

There Are Lies, Damned Lies and Descriptive Statistics

1 February, 2018 by James Lawther 7 Comments

Anscombe’s quartet Here are some interesting numbers for you. Interesting in a geeky sort of way… They are 4 sets of readings for two variables, X and Y. That is a horribly algebraic. It brings back memories of a comprehensive school deep in the 1980’s. All polyester blazers and fermenting gym kit. Let me bring the […]

Filed Under: Blog, Operations Analysis Tagged With: Anscombe's quartet, average, data is not information, gemba, key performance indicators, management by wandering around

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