The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

The Frog, the Pig and the Princess

23 December, 2018 by James Lawther Leave a Comment

Order or chaos?

In 2012 Dahlia Lithwick came up with the ultimate personality test. Forget Myers Briggs and Belbin, the true measure of who you are is the Muppet Test.

Lithwick based the Muppet Test on her observation that there are two types of Muppet with two distinct types of personality.

The ultimate personality test

First there are the Order Muppets, think Kermit the Frog, Bert, The Count or Sam the Eagle.  Order Muppets live by the book.  They like things to be highly regimented, are detail conscious, slightly neurotic and hate surprises.

In the other camp are the Chaos Muppets. Animal, the Swedish Chef, Cookie Monster and Miss Piggy are all Chaos Muppets.   They are erratic, unstable, prone to hysteria and plain dangerous to know.  Life for these Muppets is one long food fight.

Gross stereotyping

The order or chaos classification doesn’t just apply to Muppets. There are whole nations that follow the same grouping. 

Whilst on holiday this year I visited Germany and Holland.  The Germans stood at pedestrian crossings waiting for the green man, despite the fact that there wasn’t a car in sight.  The Germans are order personified. The Dutch on the other hand are… well, you only need to visit a coffee shop to classify the Dutch.

How would you classify the Japanese?  Have you ever met a Californian?

Order or chaos, which are you?

Deep down we know instinctively.  I tend — more than I care to admit — towards chaos. I am more than happy to walk into a room, turn everything on its head and walk out again.  Some people call it disruptive, I like to think it is innovation.

You may be one of those completer finisher types who roll their eyes every time I walk past.

Horses for courses

Some companies thrive on chaos. Start ups don’t need a plan, they need to do something, anything, so long as they do it right now.  Detailed strategies and procedures don’t work at all well for start ups. They need to test things and see what works.

The nuclear power industry is a different story. In some industries a little spontaneous initiative is not necessarily a good thing. Clarity and control can be all important.

Like-wise different roles need different people.  Do you want a Chaos Muppet as your Chief Auditor?  Or an Order Muppet in charge of Marketing?

The goldilocks principle

The Muppet personality test ties in beautifully with that other well researched phenomenon, the goldilocks principle:

Not too hot, not too cold, just right

Lots of order is great if you are exploiting a perfectly stable environment. Lots of chaos is fantastic in a rapidly developing one.  But how many of us work in either of those?

A match made in heaven

The best teams and organisations have a perfect blend of chaos and order.  They balance the desire for disruption and change with the need for structure and stability.

The next time one of you Order Muppets looks down your nose at a Chaos Muppet remember one thing. If it wasn’t for people like me leaving a trail of half baked ideas and badly thought through initiatives behind them, you probably wouldn’t have a job.

As for us Chaos Muppets, we should be mindful that that rationale cuts both ways.

Kermit and Miss Piggy made a beautiful couple.

If you enjoyed this post click here to receive the next

Image by Cliff Howard

Read the original article

Share
Share on LinkedIn
Share
Share this

Filed Under: Blog, Employee Engagement Tagged With: group think, human nature, innovation, roles and responsibilities, stereotype, teamwork

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Target Setting, Cause and Effect

  • Red is Good Green is Bad

  • Blame Culture: More Dangerous Than You’d Think

  • Should You Punish Mistakes?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in