The power of belief Have you ever wondered why people hold onto their beliefs despite statistical proof that they are wrong? Is it that we don’t understand what the numbers are telling us? Or is it that we just chose to ignore them? Dan Kahan is the professor of Law and Politics at Yale University. […]
Can You Have Too Much Information?
We live in a world of big data. We are all collecting information, compiling it and then trying to work out how to use it to our best advantage. So of course we want to see all the information available and then some, before a decision is made. The more information we have the happier […]
Make the Message Clear!
We are getting grief at work, we aren’t dispatching van drivers quickly enough. (The first bit of that statement is true, we are always getting grief at work, the second bit is made up to protect the innocent, but you will get the point). My boss is jumping up and down about our dispatch rate […]
How to Miss the Point
A tragedy On the 14th December 2012 in Newtown Connecticut, Adam Lanza shot and killed his mother. He then drove to Sandy Hook Elementary School where he murdered twenty-six children and six adults. Finally he committed suicide by shooting himself in the head. Twenty-eight senseless deaths. Wikipedia describes the what happened that day. It was […]
Are Your Neighbours Spying On You?
W Edwards Deming is often quoted as saying: “In god we trust, all others must bring data”. His point was that if you want to improve an operation; hunches, beliefs and superstitions just won’t cut it. You need to have the data that shows what is really going on. No data, no improvement. Unfortunately the […]
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