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The One Place You Should Excel

25 January, 2018 by James Lawther Leave a Comment

Excellence Managers talk a lot about excellence.  It monopolises their communication. They rattle on about: Being best of breed Transcending the top quartile Utilising best practice Becoming best-in-class, world-class and maybe even intergalactic-class I’m sure you have heard something similar along the way. But it is only talk There are a handful of problems with […]

Filed Under: Blog, Process Improvement Tagged With: best practice, rhetoric

Is Big Always Strategic?

15 January, 2018 by James Lawther 7 Comments

Bridge

The small project Today you (and I) will be confronted by a handful of “small projects”.  Things that you could nail down within a couple of weeks.  Small things that will make your business work better.  Perhaps you could: Free up some space on the servers to make them run more efficiently. Draw up a […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, project management, strategy, test and learn

Myopic Management

8 January, 2018 by James Lawther 2 Comments

Myopic Management

The quick fix Managers are problem solvers. We spend our days finding issues and fixing them: We solve the problem of low sales by offering discounts. We solve the problem of high costs by cutting budgets. We solve the problem of poor quality by extra inspection. Our time is filled with discrete problem after discrete […]

Filed Under: Blog, Process Improvement Tagged With: accountability, blame, collaboration, command and control, objective setting, point optimisation, roles and responsibilities

For “Game Changing” Performance, Change the Game

13 November, 2017 by James Lawther 3 Comments

Game Changing

Game changing Everybody is hell-bent on moving quicker, faster and harder. Everybody wants “game changing” levels of performance improvement.  Managers, executives and shareholders demand it… So if you want “game changing”, what are your options? Three parts to an organisation The systems thinkers categorise organisations into three elements: The components. The team-members and functions, the […]

Filed Under: Blog, Process Improvement Tagged With: purpose, systems thinking

Management Heresy

10 November, 2017 by James Lawther 2 Comments

Heresy — noun (ˈhɛrəsɪ ) An opinion or doctrine contrary to the beliefs of an organisation The act of maintaining such an opinion or doctrine An interesting word And an interesting activity. I often wonder about heretics. Are they a bunch of loony tunes who can’t see how wrong they are? Or are they perfectly […]

Filed Under: Blog, Process Improvement Tagged With: beliefs, conformity, human nature

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