The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Management Beliefs

25 January, 2015 by James Lawther 9 Comments

Management Beliefs

Do you believe in self-help? One of my favourite quotes is from Henry Ford: Whether you think you can, or you think you can’t — you’re right Personally I am all for a bit of self belief, but does it work for organisations as well as people? Does belief have a place in business? In 1974 […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, employee performance measures, office productivity, pygmalion effect, research, self belief

Free Gym Membership Anyone?

11 November, 2014 by James Lawther 5 Comments

gym membership

Morale is low… It is a big problem, staff turnover is high, skills and expertise are walking out of the door at an alarming rate and my business is heading for a melt-down. Two solutions have been put forward: Solution 1. 1. Review the benefits package, make it more competitive. Do some job matching and pay over […]

Filed Under: Blog, Employee Engagement Tagged With: empowerment, incentives, pride in the job, tools to do the job

The Motivation Sink

4 November, 2014 by James Lawther 6 Comments

Can you motivate someone? The gurus tell me that you can’t. You can’t give your staff motivation. It is not within your gift. Motivation is intrinsic, it comes from within. It isn’t something you can hand out with a carrot or a stick. You can make somebody do something, but you can’t motivate them, not […]

Filed Under: Blog, Employee Engagement Tagged With: management style, motivation

Ever Been Motivated by a Poster?

26 October, 2014 by James Lawther 5 Comments

Quality Poster

Imagine you make fish fingers for a living… Don’t laugh, it is a tough job I used to do it, I smelled awful after an 8 hour night shift cutting up blocks of frozen cod.  The icy, sleety, wind from the North Sea was a positive boon when I walked out of the plant 6 in […]

Filed Under: Blog, Employee Engagement Tagged With: communication, motivation, slogans, W. Edwards Deming

Are Sales Incentives a Good Thing?

11 October, 2014 by James Lawther 7 Comments

Saint Francis de Sales

Should you incentivise your sales staff? It is widely known that if you want to drive sales you need to incentivise your staff.  Sales men are a mercenary lot and they only respond to cash. Paying out large sales incentives is the default option. Yet a few companies that don’t believe in individual incentives.  Instead, they […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, incentives, point optimisation, sales, teamwork

  • « Previous Page
  • 1
  • …
  • 20
  • 21
  • 22
  • 23
  • 24
  • …
  • 63
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • 5 TED Talks

  • Sex and Soap Powder, Trial and Error

  • The Alpha Male Paradox

  • Brain Scan

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in