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Management Experiments and Idle Gits

26 June, 2018 by James Lawther 4 Comments

homeworker

A glamorous life The company I work for has offices in: Cambridgeshire Essex Greater Manchester Merseyside Sussex Tyne and Wear Yorkshire As an ops guy I get to visit them all.  If I am lucky I get invited to London to talk strategy as well.  I spend my life on a train.  Being part of […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, results only work environment, test and learn

The Perfect Point of View

18 June, 2018 by James Lawther Leave a Comment

Tree Perspective

Perspective When you look at a tree, what comes to mind? Do you see: A marvel of evolution An organism that has developed to hold as many leaves as possible, maximising surface area so it can catch every passing ray of sunlight. A commercial product A resource waiting to be harvested, processed, transported and sold. […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, human nature, ignorance, innovation, what don't you see

Never Trust a Single Number

12 June, 2018 by James Lawther 1 Comment

Big Point Metric

Dubious statistics Journalists love to use single numbers, they do it all the time: Three British women will get pioneering womb transplants 4,000 foreign criminals including murderers and rapists we can’t throw out  NHS hospitals save £400,000 by switching to same brand of surgical gloves But single numbers are meaningless.  People quote point metrics and […]

Filed Under: Blog, Operations Analysis Tagged With: availability heuristic, data presentation, measurement, point measure

A Sense of Perspective

4 June, 2018 by James Lawther 1 Comment

Burkini

Fear of the new We don’t like things that are new or unusual.  It is part of our nature.  When we were cavemen, it paid to be risk averse.  New things could bite us, so we preferred what we knew.  The status quo made us feel safe. That is why we invest in risk and control departments.  […]

Filed Under: Blog, Operations Analysis Tagged With: availability heuristic, pareto principle, perceived risk, what don't you see

People Trump Technology

20 May, 2018 by James Lawther 1 Comment

Tibetan Monk

Poverty Nepal is one of the 30 poorest countries in the world.  In the fiscal year 2015-6, the average weekly income was 1,556 Nepalese Rupees. That’s about £10.50. Agriculture forms the base of the economy. Two-thirds of the population make their living from farming.  The industrial and commercial sectors are also based on agriculture; processing […]

Filed Under: Blog, Employee Engagement Tagged With: automation, collaboration, human nature, systems thinking

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