Father Christmas had a problem… His planning elves had confirmed it. It was mid October and it was looking increasingly unlikely that he would get all the presents wrapped by Christmas. His management information team endorsed their view. His key measure – Presents Wrapped per Elf per Hour (PWEH) was well awry. There were reasons […]
Archives for 2014
Trust and Paperwork
Imagine you make bicycles for a living You have a supplier who provides you with all the bike chains you use. Every week, without fail you get a shipment of chains into your factory and every month you pay for them. How do you pay for your chains? Method 1. The three-way match: Employ somebody to match up: […]
Self Limiting Beliefs
What do you believe? Here is an interesting little sports story for you… At the start of 1954 the world record for running a mile was held by Gunder Hägg. He ran it in 4 minutes 1.4 seconds in 1945 and his record had stood for 9 years. It was widely believed that it was impossible for a […]
The Productivity Equation
We all want more productivity… The world abounds with productivity experts of one sort or another: Outsource this Streamline that Squeeze the other We obsess about reducing our cost base. Taking out heads and slashing expense. But we are missing a trick? How do you define productivity? Using a little advanced algebra (if I say so myself), […]
Do You Know a Good Doctor?
Does publishing performance data make people perform better? The National Health Service in the UK has developed a cunning ruse to improve patient care. They have started to publish data about consultant’s mortality rates. Before you go and see a specialist you can go online and see if he is competent or not. If you don’t like what […]
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