We live and work within systems, systems that connect things. One way or another everything is connected. That sounds like psycho-babble, so let me give you an example: Legislation leaves swans starving The In the far north of England on the border with Scotland is the town of Berwick-upon-Tweed. In 1994 the flock of swans […]
Archives for June 2013
Are You a Lazy Manager?
I’m all for blanket policies, they make life easy, everybody knows where they stand: Everybody on the same pay scale Everybody entitled to the same amount of holiday Everybody gets the same computer If you treat everyone fairly then everyone feels fairly treated. But I’m not so keen on blanket solutions A few years ago […]
You are so Predictable
My Father studied History at University. I studied Genetics. This, in my brash young mind, made me a superior person. After all a science is useful, you can apply a science and make money out of it. History however, well what exactly can you do with that? I challenged my Dad once with this very […]
The Management Secrets Every Primary School Teacher Knows
This is a guest post. Like most parents of young children I am locked in long-term trench warfare, trying to “encourage” them to go along with all the dull things that me and their mother want them to do. Following the advice of the TV experts, I decided to try using a sticker chart to reward […]
Why is it so Difficult?
The message I preach is very simple: Give your customer what they are paying for Measure your own performance and face into it Fix the things that don’t work Test and learn from your mistakes Don’t scare the living daylight out of your staff I’m a little like a stuck record (I’m showing my age, do […]