For a while I worked for a company that had a stupid process
Every year we would undertake a “forced distribution” exercise. We would hold a beauty parade for our employees, line them up from most capable to least capable and then give the bottom 10% the sack
Each November we went through hours and hours of feedback gathering, review writing and “cross calibration” sessions; trying to evaluate who was talented and who wasn’t, protecting our own teams, lambasting everybody else’s
Everybody (and I do mean everybody) hated the process. It did precisely nothing for employee engagement, it was a mass exercise in upsetting people. You can imagine the fun and games it caused. The whole organisation stopped for a month
However, it was dictated from a long, long, long way up on high and there was precisely no getting around it
We all have stupid process
Everywhere has stupid processes. If you put your mind to it I bet you can think of at least half a dozen crazy pointless rules and systems where you work
The question isn’t “Is it a stupid process?” The question is this:
How do you show up when discussing the stupid process with your staff members? Do you….
- Justify it to the hilt, toe the company line and play it politically correctly?
- Sit and bitch and moan to everybody about it?
- Acknowledge that it is stupid, admit there is nothing you can do about it, and get on with something more worthwhile?
And before you answer, ask yourself this. If I was asking your boss, which answer would give him the most credibility?
Don’t even try to convince people everything is fabulous when it isn’t
You can fool all the people some of the time, and some of the people all the time, but you cannot fool all the people all the time. ~ Abraham Lincoln
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