Here is a super video about a man who runs a pizza store. He is a little obsessive, in fact you might go as far as to say he is a nut (particularly when it comes to his oven). However, I want to try his pizza.
Wouldn’t it be great if all our employees were as driven to provide a great service as this guy. What tools and support would you need to give your staff to really fire them up?
Image by Last Hero