Fancy a Pizza?

Here is a super video about a man who runs a pizza store. He is a little obsessive, in fact you might go as far as to say he is a nut (particularly when it comes to his oven). However, I want to try his pizza.

Wouldn’t it be great if all our employees were as driven to provide a great service as this guy.  What tools and support would you need to give your staff to really fire them up?

Image by Last Hero

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