A supermarket in Poole refused to sell a woman a bottle of wine because her son was with her. Checkout staff at the Co-op, told the furious mother that she might be buying it for her 12 year old son. Better still, when challenged a spokeswoman for Co-op said: “The Co-op group stands by this decision.”
I can feel a real rant coming on here. Presumably somebody has carried out a thorough process risk assessment and trained the checkout staff to do this. Are they are being a little risk adverse?
How does it feel to be a customer when the checkout staff tell you that they don’t trust you?
Read the full article at express.co.uk